Online Outsourcing Increases Opportunities Around the World

The World Bank recently carried out a study, “The Global Opportunity in Online Outsourcing,” and developed a toolkit for “to help, companies, governments and individuals connect to outsourcing opportunities.” This initiative, in collaboration with partners such as the Rockefeller Foundation’s Digital Jobs Africa Initiative, also has a variety of project-based components, including trainings help Ghana digitize its public records. The organizations hope to reach one million people in the following countries: “Egypt, Ghana, Kenya, Morocco, Nigeria and South Africa.”

Unemployment is a global challenge. The World Bank considers outsourcing to have a variety of benefits including “faster hiring, job flexibility, and inclusion for groups with traditionally high unemployment numbers, such as women and youth.” Such work has had a demonstrated positive impact on female workers in India and Egypt, providing more opportunities for them to earn money while also caring for their families. Workers also tend to earn as much or more as their peers who work in offices.

They estimate that the online outsourcing market will be worth between USD$15 to USD$25 billion in 2020, demonstrating its high potential in years to come. The World Bank recommends that governments take advantage of the opportunities online outsourcing has to offer, paying particular attention to including women and youth to improve levels of employment around the world.

Source: Saori Imaizumi and Wairimu Kagondu, World Bank