Digital Inclusion Index points out Australia is high on connectivity, but lacks in digital skills

A new report published in Australia indicates that digital inclusion is growing nationally, however there is an uneven distribution in terms of digital skills and access to ICT services. According to the Digital Inclusion Index by Swinburne University and Telstra, although Australia has achieved high levels of connectivity, there are still serious limitations in terms of low digital skills. Overall, the country scored 51.2 out of 100 points for affordability and only 46 points for digital skills or abilities.

Whereas connectivity is necessary to make IT services available for the population, there is a gap in terms of digital literacy and the need to improve its access among underrepresented minorities such as persons with disabilities and low income households. Additionally, the report points out that individuals with higher education levels and full-employment tended to score 6 points higher in digital abilities.

Finally, the report analyzes the level of digital skills based on age. While people from 25 to 49 years had the best internet skills, younger individuals scored higher in their attitudes towards digital abilities. Nevertheless, senior population over 65 were nearly 13 points below the national average for digital inclusion thus indicating they are not able to receive equal access to the benefits and services provided through ICTs.

Additional Sources: SMH