Australian Digital Inclusion Index shows affordability is key barrier to inclusion

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The fourth Australian Digital Inclusion Index (DII) has found that affordability remains a major barrier to digital inclusion, and that Australians with low levels of income, education, and employment are significantly less digitally included. 

The index measures Australians’ online participation through three measures – access, affordability and digital ability. It looks at trends across demographics including age, geography, socio-economics, people with a disability and Indigenous Australians. 

Digital ability and access to services has improved since the last edition of the DII, and the gap between the most digitally included age group (people aged 25-34 years) and the least digitally included age group (people aged 65+) has narrowed for the first time since 2014.

The DII is developed and produced by the Centre for Social Impact at Swinburne University of Technology and RMIT University’s Digital Ethnography Research Centre, in partnership with Telstra and Roy Morgan.

SourcesAustralian Digital Inclusion IndexSwinburne University of Technology