Closed Captioning improvements to provide accessible video programming in US
In order to provide users with accessible Television contents, the US Federal Communications Commission (FCC) adopted a series of amendments to its Closed Captioning rules for televised video programming. The document recognizes which institutions are responsible for the delivery of the captions, provides guidance for implementation and explains the accountability mechanisms.
According to the FCC site, distributors and programmers must ensure that persons with visual or hearing impairments have full access to contents via closed captioning. In other words, they are required to show the audio portion of television programs as text on TV screens in order to ensure equal accessibility for all users.
Except from some particular scenarios in which captioning could result an economic burden, television programming is required to offer this service in an accurate, synchronous, complete and properly placed manner. Users that experience closed captioning problems can file a complaint with the FCC, and service providers are given 30 days to respond. These revisions facilitate the filing of captioning-related complaints.
Additional Sources: GAATES