Chicago pilots digital inclusion toolkit for smart cities

The bean - Chicago, United States - Travel photography

The bean – Chicago, United States – Travel photography. Picture by Giuseppe Milo. Website:

The city of Chicago in the United States will be one of the first five locations worldwide to pilot a new assessment tool to track the progress of local digital inclusion initiatives. While smart cities increasingly leverage ICT tools to provide citizens with multiple services, it becomes ever more relevant to make sure that these new solutions are accessible for the population.

Taking this into consideration, the SMART City Digital Inclusion Maturity Model defines key performance indicators and metrics to support digital accessibility for persons with disabilities in the city. The pilot project will be divided into four phases, which consist of remote engagement between Smart Cities for All and the city, an expert site visit for evaluation, analysis to gather additional data for determining the maturity level, and finally the presentation of an assessment report with suggestions to move forward.

According to Danielle DuMerer, CIO and commissioner of the Department of Innovation & Technology for the city of Chicago, “The tool promises to provide a framework that will guide our technology planning efforts with the goal of ensuring that we are developing equitable and inclusive products and services.”

The Smart City Digital Inclusion Maturity Model tool was developed by Smart Cities for All in collaboration with G3ict and World Enabled with Microsoft’s support.

Source: Smart Cities World